Excellent service - they repaired my Rolex watch promptly and had the parts on hand so they didn't have to send the watch out for repair. They also put a new battery in my back up watch for free so I would have something to wear in the interim.
Rachel Edelson, Duluth GA
I bought a very nice watch from this group at a very reasonable price. These folks certainly know how to treat a customer. I will definitely go back for future purchases for myself and my wife. They are knowledgeable, friendly and they help you take the time to choose the right piece for you. Go there first, then see what your can get for the same price at the larger stores.
Chris White, Chattanooga
Wow, what an honor to be in the presence of such masters of their trade. They will fabricate your dreams and make them come to life. Atlanta is fortunate to have such quality people available to serve the city. You can feel the spirit of greatness. A quality commitment to customer service. No pressure is ever felt because of their impeccable character and their quality products are only the best.
I came in not knowing anything about Rolex watches other than the fact that mine was broken. Previously I had paid double the money for a big-name Jeweler. I saw Ermitage Jewelers through Google and gave them a shot since they are just down the street. First off, the store has this European charm to it- beautiful walls and displays. I was greeted warmly by Peter, the owner of the store who immediately helped me out. Peter, the watchmaster, took the time to explain to me not only what was wrong with my watch but how he would fix it in just a week! Im so happy with it, and have since bought 2 more pieces. I really feel like I finally found a jeweler I can trust. High recommended for Rolex and custom made pieces!
I have always been a great fan of Rolex brand. Who isn't? I think Rolexes are the best made and most beautiful watches in the world. But having a good taste does not necessary place me in a category of wealthy crowd. I am the one who always look for a great deal and reliable. That is why ebay always the first place I normally look before making any decision. I was pleasantly surprised that prices Ermitage were offering for my Rolex model could not be even beaten by ebay. Having spent some time in this store, I came to know an owner, Peter. First thing that struck me is his passion and dedication to his business and recognizing the value of the customer service that can not be easily found these days. Secondly, the prices and inventory were more than fit my bill. Lastly and perhaps more importantly I received the best education and advice to purchase the Rolex I truly love. I can't say enough to express my deep appreciation of Ermitage. If you are looking for a new or used watch, check them out before buying from anyone else. The worst thing that would happen is you only get educated before making an expensive decision. THUMBS UP.
Highly recommend Ermitage Jewelers. They are very professional and knowledgeable about fine jewelry and Rolex watches. You don't find jewelers like this anymore who know the busy, and who have been in the business. I received excellent service and extremely fair prices. Don't shop the big retail chains, do business with Ermitage jewlers - they are real jewelers who offer personal service and quality.
We went in Ermitage Jewelers to get an appraisal on an Emerald necklace we bought on a trip but we left the store feeling like we had found a Jewelry Store that we can trust with an old family piece or a new piece that we wanted designed. We were so please with the store that we bought my wife's Rolex watch from Ermitage and have been very pleased with the service. They have been very helpful and are always willing to answer any of our questions.
Whether it's a gift for my wife or service on our Rolex watches, I only shop at Ermitage Jewelers. Peter knows his business and offers only the highest quality items and best customer service. Peter has also helped us design one-of-a-kind pieces, which always bring complements. I trust Ermitage's expertise and knowledge. I know that whenever we walk into Ermitage, we'll be greeted with a smile and treated well and fairly. You can't beat that in today's world!
What a great history, the owner Pete has. Going back to the beginning with his grandfather in Russia. Ermitage custom jewelry creations are outstanding. Take your idea to them, and they will create a reality. Many other jewelers around the city bring bench-work to them. You will really save alot of time on your custom creations. They have an abundance of quality stones. And the craftsman ship is perfect. They service Rolex's, Cartier, and have one of the largest selections of pre-owned watches in the Southeast. And the customer satisfaction, is par non. Love these guys!
Melody, Roswell GA
Our first experience with Ermitage Jewelers was a simple watch repair. We were so pleased with the service that my husband had a necklace designed for me as a Mother's Day present. It incorporates each of our children's birthstones and is such a special piece. I recently went to Peter with a very special request. Our youngest child has Asperger 's Syndrome, which is a form of Autism. The symbol for Autism is the puzzle piece, so I wanted Peter to design a diamond puzzle piece that could be worn on different length chains. He actually brought in a puzzle and went through the pieces with me to choose just the right shape. When I went in to pick up the necklace I was speechless. It exceeded my expectations! The pieces that my husband and I have purchased from Ermitage Jewelers are so personal and meaningful to us that we would not dream of going anywhere else. We highly recommend Peter and his staff at Ermitage Jewelers.
Helen, Sandy Springs
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Ermitage Jewelers is a retailer of pre-owned luxury Swiss watches. We are not an
authorized Rolex SA or Cartier International AG dealer nor are we an authorized
retailer of any other watch or jewelry manufacturer. Datejust, Day-Date President,
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